A Cut Above

Lawn Mowing FAQs

What's included with each Mowing Service?

Our crews will mow, trim, and edge all existing turf areas on the property. At the end of each service we use our backpack blowers to clear all non-turf areas of loose grass clippings. NOTE: Only existing turf areas are serviced during each visit (wooded areas and/or landscaping beds not included).

When does the season start/stop?

The mowing season starts anywhere from March 15th through the first or second week of April. Each season is different due to the weather.  We wrap up the mowing season between the last week of October and the last week of November. Each property is a little different and we'll make sure to cut accordingly. At this point we stop mowing and begin our fall cleanup and leaf removal for customers who want to prepare their property for the winter months.

How often/which day of the week do you mow?

During the springtime we mow every 7-10 days due to the fast growing conditions.  During the summer we slow to more of a 10-14 day cycle due to the heat. The turf begins to grow fast again during the Fall and we switch to more of a 7-10 day schedule before leading into November when we wrap up the season.  We've learned it's difficult to promise a day of the week due to the ever changing weather. We'll let you know the "target" day of the week for your cuts via your scheduling notifications.  If weather throws us off schedule. we'll notify you and work on getting back to our regular rotation as fast as possible.

How soon can you perform the first service? *In Season Only

Our goal is to get your first cut taken care of within 24-72 business hours of signing up.  Sometimes the weather holds us up for a day or so but we catch up really fast! Also, if you signup later in the week, your first mow could be carried over to Monday.  Don't worry though, we'll have you on a regular schedule after the first cut.

What times of the day do your crews typically start mowing?

We start our day at the A Cut Above offices in Sterling, VA around 6:30am and it's usually after 7:30am by the time we get to our first mowing locations. Most local laws require us to wait until after 7am due to noise ordinances.

Fairfax County Noise Ordinance
The law prohibits noises during specific hours, including: Operating power lawn equipment, including lawn mowers: (a) between 9 p.m. and 7 a.m. when operating the equipment within 100 yards of a dwelling.

Loudoun County Noise Ordinance
Noise from lawnmowers and other lawn care equipment is prohibited from 10 p.m. to 7 a.m.

How short do you cut the grass?

The ideal mowing height for cool season turf is between 2.5" -4”, depending upon weather conditions. We set our equipment to this range for several reasons. Cutting a lawn too short supports the possibility of scalping the turf. Also, cutting off more than one-third of the height of grass in any single mowing also is very stressful and damaging to lawns.  If you let your grass grow to about four inches and then mow it down to two, for example, you may open the door to disease or further weed growth—even if two inches is the proper height for the grass. At “A Cut Above” our Annual Mowing Program ensures that we'll constantly take care of your lawn all season.

Seasonal A Cut Above Mower Deck Heights
  1. March 15 - June 15th: 3 inches
  2. June 16th - Sept 1st: 3.5 inches
  3. Sept 2nd- Dec 1st: 3 inches

What type of mowers do you use to cut my lawn?

Our preferred mowers are made by Exmark and Scag, both industry leaders in professional lawn equipment. For most properties up to 1/2 acre in size we typically use a 36" (mower deck width) walk behind mower and a 52" walk behind mower. We use a 60" riding mower for larger properties that have wide open areas, including "Over 1/2 Acre" properties, HOA Communities, and Commercial Properties. The size/weight of the mowers do not damage the turf or underground irrigation systems. Our crew leaders inspect the turf before each service to confirm the yard is dry enough for a cut. Note: We also have a few mowers of other sizes that are used if needed on a temporary basis, but they're all within a few inches of the previously mentioned sizes above.

How often should I water my grass?

Do you bag grass clippings?

We do not bag/remove grass clippings from the property. Our machines are equipped with "Mulching Blades" which are designed to chop the clippings into fine pieces and redistribute back into the lawn as a natural fertilizer. Due to the high costs involved with dump fees, A Cut Above can remove the clippings upon request starting at an additional charge of $149 per instance (larger properties may require a custom quote).

How do mowing notifications work?

At the end of each week we set our schedule and send an email notification with your expected job date for the upcoming week. Then, you'll receive a "Crews Dispatched" when we move your service to the crews mobile routing app. In addition, you'll receive a post service email notification upon the crew wrapping up the route for the day.

Do I need to be home for the service?

You don't need to be home for the mowing service to be performed. That's what's great about the service notifications we have in place here at A Cut Above. You'll receive an email notification before and after we perform each service, so you'll know when we're coming.

Do I need to prepare the lawn before each mowing visit?

Please remove toys/hoses/etc. from the lawn before each visit (A Cut Above is not responsible for damage to any man made object left in the lawn prior to mowing service). Our crew leaders inspect the lawn before each visit but we really appreciate your help with this. Also, please unlock any gates on the property so our equipment can get through.

Why did we skip the property today?

Most likely because the grass was too short. Weather conditions also could be a factor. You'll receive an email notification if your lawn is skipped with a message including details as to why that happened. We bump the schedule and pickup where we left off when it rains, so you won't have to wait until the next round of mowing to get cut.

How Does Billing Work?

You can choose between the below options:

  • 12 Interest Free Monthly Payments; billed to credit card on file (Default)
  • Full Prepay: Pay for the entire season up front and pay less

How Do I Signup?

You can get an instant quote and signup online in our Web Store.

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