Annual Prepay Renewal FAQs
Why did my price increase?
A Cut Above has a standard annual 3.5% price increase that is automatically generated at the beginning of the new auto-billing cycle. This slight change is due to the ever-increasing cost and annual inflation of items such as gasoline prices, labor rate, and landscaping materials. (See Terms Article for more info...)
Can I switch to monthly payments?
What if I want to add/upgrade my services?
Please Email Us
details and a support member will help you shortly.
What if I want to cancel instead of renewing?
If you wish to terminate services please see our Cancellation Policy
. If you still wish to cancel, Email Us
and we'll get back to you shortly.
Why am I being billed during the offseason? Our 12 interest free monthly payments plan bills the same amount every month all year long. This payment option was designed so that our customers wouldn't experience spiked payment amounts during the busy ...
What happens to my account when mowing is shut down for the year?
What happens to my account when mowing is shut down for the year? "Pay As You Go" Customers: Your account stays active but your card will not be charged until we start cutting again next year. This keeps your spot on the route and the pricing you ...
How Do Your Scheduling Notifications Work? Annual Programs Mowing Notifications: We set the upcoming weekly schedule at the end of each week, and then we send out an email notification with your estimated next mowing service date (usually ...
Mowing Program FAQs
Can you explain the signup process? First, browse the shop, add to cart, and then checkout via your preferred payment option. Once your order is placed our office is alerted and will begin processing your order. You'll receive a couple of onboarding ...
Lawn Fertilizer FAQs
Can you explain the program in more detail? Sure! We've spent many years refining our program so that it keeps the lawn looking A Cut Above all year long. Our 9 total services ensure that the lawn doesn't sit untreated for extended periods of time. ...